School Policies

School Policies

Student Records

South Seas Film and Television School delivers courses that are made up of Industry approved Local Course Modules (LCMs). Each diploma course has a total of 120 or more credits at levels 4 – 6.

All South Seas qualifications and course modules are registered and accredited by the New Zealand Qualifications Authority (NZQA) on their National Framework. Student achievements while completing the courses delivered by South Seas are all recorded and archived by South Seas Film and Television School. The detailed credits and achievement records that form a part of the LCMs are not reported to the NZQA as they do not currently have a system in place to record such information.

Should any course graduate wish to obtain an additional copy of their list of course credits at a later date, they will need to contact South Seas Film and Television School directly.

Student Fee Protection

Diploma course fees for students are held in a separate audited Trust Account. This account is operated by an Independent Trustee who acts on behalf of the enrolled student. It is supported by a Trust Deed, a legal document outlining the student fee protection arrangements at the school. This demonstrates how South Seas meets its statutory requirements under the Education Act for the management of student fees.

The trust deed can be downloaded in pdf format (25 pages, 6.5 MB) by clicking on this link

The Independent Trustee is not involved in the management of the School and provides an attestation affirming the correct operation of the trust account as required under the Education Act 1989, and the guidelines for operation of trust accounts as set out in the New Zealand Qualifications Authority 1995 publication Registration of Training Establishments.

The Trustee is provided with a remittance schedule for each student enrolment that details payment of fees to the School. The schedule will calculate weeks of tuition payable to the School for each period of tuition completed.

The School prepares and provides the Trustee with a cash flow that is based on the student remittance schedules and includes a total fortnightly payment schedule. The Trustee checks and sign off this cash flow before commencing any payments. Any alterations or variations to the approved cash flow must be submitted in writing and formally approved by the Trustee.
The approved payments are made retrospectively when the scheduled course delivery that they relate to has been completed.

The School provides the Trustee with a written report verifying the continued enrolment of all the students included in the remittance schedule. A copy of the approved cash flow and monthly bank statements to verify the approved draw-down is made available for students or their representatives to inspect if they wish to do so.

South Seas Film and Television School Trustee:

Virginia Gomes
VGA Chartered Accountants Limited
Unit G12 The Zone
23 Edwin Street
Mt Eden
Auckland
Ph: 64 9 638-8736
Email: virginiag@vgaca.co.nz

Student Fees

Accounts for fees and expenses owing to the School are required to be paid by the due date. South Seas reserves the right to charge interest on any amount outstanding at the due date, at 5% per annum, calculated daily from the due date to the date of payment. The School reserves the right to withdraw services until outstanding accounts have been met. End of year academic records are held until students’ accounts have been settled in full.

Click on the links for each diploma to see the current fees.

FILM & TELEVISION
ANIMATION
ON SCREEN ACTING
PHOTOGRAPHY

Terms and Conditions

Withdrawal & Refund Policies

All requests for withdrawal from a course must be made in writing (email is suitable).

In order to comply with the 1989 Education Act, all prepaid tuition fees are held in a trust account. (See Protection of Student Fees section for more details.) Any refund will be facilitated to the student via the Independent Trustee.

Diploma Courses

The Education Act 1989 allows that any student who withdraws prior to the evaluation period ending receives a total refund of any tuition fees paid. International students may be liable for costs incurred by South Seas, up to a maximum of 25% of tuition fees charged. Students withdrawing after this period will not be eligible for any refund. Withdrawals must be notified in writing. The evaluation period at South Seas, for both domestic and international students, is the first 10 working days including orientation.

Short Courses

Courses up to and including four weeks’ duration

Where the student withdraws from the course, and notifies the School in writing, one working day or more prior to the course commencing, they will be eligible for a total refund of any fees paid, less an administration charge of $50. Students withdrawing after this period will not be eligible for any refund.

Courses five weeks or more but less than three months’ duration

Where the student withdraws from the course, and notifies the School in writing three working days or more prior to the course commencing, they will be eligible for a total refund of any fees paid, less an administration charge of $50. Students withdrawing after this period will not be eligible for any refund.

Payment of Accounts

Accounts for fees and expenses owing to the School are required to be paid by the due date. The School reserves the right to withdraw services until outstanding accounts have been met. End of year academic records are held until students’ accounts have been settled in full.

Payment by Installments

In exceptional circumstances, provided that South Seas agrees, students can pay tuition fees by installments.

Late Payments

South Seas reserves the right to charge interest on any amount outstanding, at the due date, at 5% per annum calculated daily from the due date to the date of payment. Fees must be paid by the due deadlines. Penalty fees will be charged for late payments.

Recognition of Prior Learning

Recognition of prior learning should be accessible to any student with skills, knowledge, and attitudes that can be validated and are appropriate to the course/s they are applying to undertake. Each student being interviewed for placement on a course will have the need (if any) of any recognition of prior learning established at their first interview. The curriculum committee will then consider a student’s request for recognition of prior learning and then (if required) proceed with a formal interview.

Students may be asked to further substantiate evidence of prior learning. This request will be submitted in writing to the student. A timeline will be given to the student to accompany this process. Written permission will also be obtained from the student for the school to contact any referees nominated by the student.

The student will be informed of the Committee’s decision and subsequently they will be allowed access to the curriculum committee to discuss and view their findings. In the event that the student concerned should disagree with the decision/s made the student will be informed of their right of appeal through the School Director.

Student Obligations
  • Students must maintain a reasonably neat and tidy appearance. They are also expected to conduct themselves in an appropriate manner at all times especially when working on location and dealing with the public. During the course of any production work that is recorded on location away from the school, Students must always carry their I/D’s and clearly identify themselves to everyone they come into contact with.
  • Students are expected to attend all lessons and be punctual. A minimum attendance record of 90% is compulsory. Students must acquaint themselves with the detailed course curriculum, skill specialisation requirements and course assessment criteria.
  • Students must adhere at all times to all of the school’s safety procedures.
  • Students must respect and handle with care all the facilities and equipment utilised on any courses. All damages or loss caused by any student(s) negligence or misuse will be charged to the student(s) concerned.
  • Students must adhere to the smoking ban in all school premises. Students must not consume or supply any alcohol or drugs (not medically supplied) while engaged in any school activities either at school or out in the field. Any serious misconduct on the part of a student will result in expulsion at the discretion of the administration with no tuition fees refunded.
  • Students must only use programme music from the production music library which is covered by the school’s copyright license.
  • Students must not promise on behalf of the school or commit the school to any financial expenditure or supply of equipment, facilities, materials, supplies, or any other resources whatsoever without express written approval.
  • Film & Television Students are advised that if they don’t already possess a current driving licence then they should take steps to do so prior to the end of a course. Unblemished driving licences are an essential pre-requisite in the Industry.
  • No applications (including but not limited to shareware and freeware) may be loaded onto any school computer without the express permission of the school’s IT Manager. Under no circumstances may any illegal (including but not limited to passwords, hacks, cracks, warez, or virus’) or pornographic (as defined by New Zealand law) material be downloaded using the Schools internet connection or computers.
Copyright

All programme material and content (including but not limited to graphic, photographic, video, audio, multimedia, New Media or other material created during the course) produced by the students throughout the duration of a course and utilising school equipment, facilities and resources will become and remain the property of the school, with copyright held by the school and all rights reserved.

Any graphic, photographic, video, audio, multimedia, New Media or other material created during the course and featuring any of the students as well as any material and details regarding the subsequent employment and career developments of students will be available on an on-going basis for the school to use for any advertising and promotional purposes.

South Seas Complaint Procedures

The following options are available to students should they wish to lay a complaint:

For complaints regarding school equipment, facilities and other services students should lodge their complaint with the student committee so that it can be aired at the meetings between the committee and the school staff/ management.

South Seas Film and Television School is committed to, and actively encourages, a philosophy of open consultative practices between students and staff. It is therefore recommended that for specific complaints regarding tutors or staff members, students should initially address and discuss their complaint directly with the tutor or staff member concerned.

If however a student does not wish to do so they can verbally address their complaint to the Student Committee or one of the School Counsellors so that the complaint can be put forward on their behalf.

If any complaint cannot be resolved fairly and equitably through internal discussions the student should submit to the School Director a written notification of the complaint outlining relevant details and the reasons why they feel that formal action is necessary. Upon receiving such a complaint the School Director will take steps to set up a formal meeting with all the parties involved in order to investigate and assess the complaint.

Students may bring a representative or adviser to this meeting if they wish to do so. Immediately after the meeting the School Director and Staff will adjourn to decide the appropriate course of action which will then be conveyed to the student(s) concerned in writing within three days of the meeting.

If, following this meeting, the student feels that the matter is still not resolved to their satisfaction they have the right to take their complaint to an independent authority.

Domestic students:
You may submit a complaint to the New Zealand Qualifications Authority using their online form

International students:
You may submit a complaint to the International Education Appeal Authority (IEAA).

Equity Policies

South Seas Film and Television School is fully committed to the principle of equal opportunity for all members of its community, including staff, students and management.

As a co-educational Private Training Establishment the school is mindful that the effective implementation of gender, ethnic, socio economic and other aspects of equity within its Establishment requires the practical application of effective policies and practices. This includes but is not limited to Equity of Student Access that ensures:

  • Each student course application is reviewed on its merit.
  • Recognition of the uniqueness of each individual student.
  • Provision of assistance with scholarship applications (where appropriate)
  • Access to counselling services.
  • Access to a Kaumatua for our Maori students.
  • Continual development and implementation of a curriculum that reflects the needs and aspirations of all students in the school.
  • Provision of appropriate role models.
Investment Plan

To view a copy of the School’s investment plan click here: